Some dealers seek to be number one in their factories eyes, Findlay strives to be #1 in the hearts and minds of our customers. See why Findlay was voted Best Auto Dealer 3 yrs in a row!
Customer Testimonials
Quick friendly service - very professional staff - nice facility - attention to detail - auto always sent back clean - would highly recommend this dealership.
Friendly service. Everyone was very nice to deal with. The dealership made the buying process very easy and understanding. Two thumbs up..��
Dennis in service was very friendly and helpful making excellent suggestions for FREE maintenance! Work was done in a quick timely manner and he was able to fit us into a busy schedule.
On time, extremely courteous, comfortable lobby, and of course, good work. Service writer very accommodating. I have nothing else to say so just getting to 20 plus words.
they took the jeep in it was late in the day so it had to wait until the next day. However, they got right on it the next day and fixed the problem in a couple of hours. The also recommend a great rental car company and got us a great price on a rental car.
It was a pleasant experience, we were treated courteously and our expectations were met with regards to the whole process.
Prompt friendly service. Brought in because check engine light on again. Forgot to mention an oil leak issue at drop off; called later, added item and both problems resolved (Oil leak was a bad seal).
It was all about your customer service, they made me feel very welcome and how is that ever a bad thing, no improvement needed for your Service Dept. the ladies were great to work with.
While on a trailer totin’ tour in the Idaho panhandle, I damaged an ABS sensor on one of my RAM 1500 wheels. After 4 days while at Priest Lake, I decided to get it fixed. I called Findley Dodge in Post Falls and arranged to bring the truck in for repair. Cathy was a terrific service advisor and they were able to provide a courtesy car - which was terrific !I left there to continue our sight-seeing and within a couple hours the problem was diagnosed. The part would not be available until the next day, but we were able to keep the courtesy car overnight and at 9:30 the next morning I was called to tell me the truck was fixed and being washed. I am VERY impressed with the Customer Service team at Findley. This is the way all major dealership teams should respond, but seldom do. Thank you all for fixing this problem with a smile, so we could continue our Idaho adventures before heading back to Oregon.
